Sustainability

Product Liability and Quality Assurance

Product Liability and Quality Assurance

Under the provisions of the Product Liability (PL) Act, trading companies are also subject to product liability if they are either involved in manufacturing or processing, or if they import products from overseas. Accordingly, Teijin Frontier Co., Ltd. formulated Product Liability and Quality Assurance Regulations in 2005, and has since worked to prevent defects that may arise at each stage of a product transaction (including information collection, design, planning, production, processing, and sales), while taking appropriate action in the unlikely event of an accident. We also periodically conduct internal audits, and check whether product liability and quality assurance systems are being properly operated.

In the event a complaint is received, our basic approach is to accurately capture the relevant details, and focus on swift action to prevent further harm or damage to the customer as a matter of priority. Complaints are centrally managed and evaluated, and subsequently shared with related divisions in accordance with predetermined criteria, and reflected in the form of quality improvements.

We also strive to ensure compliance with the European Regulation on Registration, Evaluation, Authorisation and Restriction of Chemicals (REACH), and with various other domestic and overseas laws and regulations. Going forward, we will promote the establishment of a chemical substance information management system that covers the supply chain, and continue to take appropriate action in response to requirements.

The quality management system

The quality management system, is a system to manage and supervise the quality of services that are product and provide, in the activities of the organization with a focus on quality management, aims to continuous improvement to achieve customer satisfaction.
ISO9001 is famous, but for automobile applications, IATF16949, which is an international quality management system standard for the automobile industry, has also been acquired.

Company Location of certification Certification
TEIJIN FRONTIER CO., LTD. Ehime ISO9001
FRONTIER TEX LTD. Fukui ISO9001
KANSAISHIZAI CO., LTD. Hyogo ISO9001
TEIJIN CORDLEY LIMITED Shimane、Mihara ISO9001
UNISEL CO., LTD. Yamaguchi ISO9001
TEIJIN TEDY CO., LTD. Ehime ISO9001
TEIJIN LOGISTICS CO., LTD. Osaka、Tokyo、Ehime、Tokuyama、Hokuriku,Tokai ISO9001
NANTONG TEIJIN CO., LTD. Nantong (China) ISO9001
N.I. TEIJIN AIRBAG FABRIC (NANTONG) CO., LTD. Nantong (China) IATF16949
NANTONG TEIJIN AUTOMOTIVE FABRICS FINISHING CO., LTD. Nantong (China) IATF16949
THAI NAMSIRI INTERTEX CO., LTD. Wellgrow, Bangpoo (Thailand) ISO9001
Teijin Polyester (Thailand) Limited Pathum Thani ( Thailand ) ISO9001
Teijin (Thailand) Limited Ayutthaya ( Thailand ) ISO9001
Teijin Cord (Thailand) Co., Ltd. Ayutthaya ( Thailand ) ISO9001
Teijin FRA Tire Cord (Thailand) Co., Ltd. Ayutthaya ( Thailand ) ISO9001/IATF16949
J.H. Ziegler GmbH Achern (Germany)、 Bábolna, (Hungary)、Húzhōu(China) ISO9001/IATF16949